Yeşilköy Medical Center Quality Policy
As Yeşilköy Medical Center, we are committed to maintaining and continuously improving the highest quality standards in healthcare services. Our commitment is based on the principles of patient satisfaction, patient safety, staff training, and continuous improvement.
Patient-Centered Care
Patient satisfaction and safety are at the core of all our activities. To achieve this, we:
- Strive to understand and meet the needs and expectations of our patients.
- Respect patient rights and protect their privacy.
- Provide accurate and up-to-date information to ensure active participation in the treatment process.
Staff Training and Development
The continuous development of our staff is one of our top priorities for enhancing the quality of our healthcare services. Therefore, we:
- Organize regular training programs to keep our staff's professional knowledge and skills up to date.
- Encourage teamwork and emphasize the importance of collaboration.
- Provide a fair and transparent work environment to ensure staff satisfaction.
Continuous Improvement and Innovation
As Yeşilköy Medical Center, we adopt continuous improvement and innovative solutions to maintain the quality of our services. In this regard, we:
- Regularly review and improve our healthcare services in line with national and international standards.
- Carefully evaluate patient feedback and integrate it into our improvement processes.
- Stay updated on the latest technologies and treatment methods and incorporate them into our practices.
Environmental and Social Responsibility
Environmental and social responsibility play a significant role in Yeşilköy Medical Center’s quality policy. Accordingly, we:
- Implement eco-friendly practices and take effective steps in waste management and energy conservation.
- Develop and support social responsibility projects that contribute to public health.
Quality Management System
Yeşilköy Medical Center effectively implements and continuously develops its quality management system. To achieve this, we:
- Regularly review our service processes and make necessary improvements.
- Set, monitor, and evaluate our quality objectives.
- Adhere to the principles of transparency, accuracy, and reliability in service delivery.
As Yeşilköy Medical Center, we are determined to continue our journey as a leading institution in the healthcare sector. Our quality policy reflects our commitment to providing the best service to our patients.
